A woman in Odisha’s Naupara has alleged that she had to pull her over 100-year-old mother to the bank on a cot to get the latter’s pension money after the manager demanded physical verification of the account holder.
Media reports, however, quoted the district collector as saying that the woman brought her mother to the bank before the manager could visit their home for verification.
The incident came to light after a video showing Punjimati Dei, 60, of Bargaon village in Naupara district dragging a cot with her mother lying on it. Media reports said that on June 9, Dei went to the local branch of the Utkal Grameen Bank to withdraw Rs1,500 from the account of her bed-ridden mother, Labhe Baghel. The bank manager Ajit Pradhan allegedly told her that her mother – the account holder had to be brought to release the money.
Dei said she had no option but to drag her mother on a cot to the bank and said the manager released the money after she went there with her mother.
Naupara’s district collector Madhusmita Sahoo told the media that the woman took her mother to the bank despite the manager offering to visit their house the next day for verification. Sahoo said since the bank is managed by a single person it was difficult for the manager to attend to the woman’s concerns on the same day, however, he had promised to visit the bank the next day.
In March, the Centre had announced Rs 500 monthly assistance for women Jan Dhan bank account holders from April to June under Pradhan Mantri Garib Kalyan package to help them tide over the pandemic and resultant lockdown.